How to Reset Hikvision Password via Hik Connect App

Resetting Hikvision DVR and NVR Password via Hik-Connect: Step-by-Step Guide


Forgetting your DVR or NVR password can be frustrating, but with the help of Hik-Connect, you can easily reset your device password and regain access. Hik-Connect, a powerful mobile application, allows you to reset your device password quickly and conveniently. In this guide, we'll walk you through the step-by-step process of resetting your Hikvision DVR or NVR password using the Hik-Connect app.

Step 1: Access Password Reset

  1. On your device's login screen, click on "Forgot Password?" This will initiate the password reset process.

Step 2: Verify using Hik-Connect

  1. Choose the "Verify by Hik-Connect" option. This method ensures a secure and reliable verification process.

Step 3: Use Hik-Connect App

  1. Open the Hik-Connect app on your mobile device. If you haven't installed it, download it from your app store.
  2. Within the app, navigate to the "More" section.

Step 4: Reset Device Password

  1. In the "More" section, find and select the "Reset Device Password" option.
  2. A QR code will appear on your screen.

Step 5: Scan QR Code

  1. Use the Hik-Connect app to scan the QR code displayed on your device. This links your app to the password reset process.

Step 6: Verification and Password Reset

  1. The app will prompt you to enter a verification code. This code is sent to your registered email address for added security.
  2. Once verified, you can now set a new password for your Hikvision DVR or NVR.
  3. Enter the new password, ensuring it meets the security requirements.

Step 7: Successful Reset

  1. After entering the new password, you'll receive a confirmation that the password has been reset successfully.

Step 8: Login with New Password

  1. Now that your password has been reset, you can return to your device's login screen.
  2. Enter your username and the newly set password to log in.


Losing access to your Hikvision DVR or NVR due to a forgotten password is no longer a problem. By following this step-by-step guide, you can effortlessly reset your device password using the Hik-Connect app. The convenience and security provided by Hik-Connect's password reset feature ensure that you can quickly regain access to your device without the need for complex procedures. Remember to keep your new password secure and easily accessible to avoid future login issues. Don't hesitate to use this user-friendly solution whenever you find yourself locked out of your Hikvision DVR or NVR. Top of Form


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