How to Unbind an Ezviz Camera in 2023: Step-by-Step Guide

How to Unbind an Ezviz Camera in 2023: Step-by-Step Guide


Ezviz cameras are known for their ease of use and reliability in home and business surveillance. If you need to unbind your Ezviz camera for any reason, this step-by-step guide will walk you through the process using the Ezviz app. It's a simple procedure that ensures your camera is ready for reconfiguration or transfer to a new account. Let's get started.

How to unbind ezviz camera

Step 1: Open the Ezviz App

Begin by opening the Ezviz app on your mobile device. If you don't have the app, make sure to download it from your device's app store and create an account or log in.

Step 2: Click the "+" Icon and Select "Scan QR Code"

In the Ezviz app, look for the "+" icon, usually located in the top-right corner of the screen. Tap on it and select "Scan QR code" from the options that appear.

Step 3: Scan the QR Code on the Camera

Hold your mobile device close to the Ezviz camera you want to unbind. Use the app to scan the QR code displayed on the camera.

Step 4: "Device Added by Another Account" Prompt

After scanning the QR code, you may see a prompt stating, "The device has been added by another account." This means the camera is currently linked to a different Ezviz account.

Step 5: Apply for Unbinding

To proceed with unbinding, click on "Apply for unbinding." This initiates the process to remove the camera from its current association.

Step 6: Scan Device QR Code Again

Now, click on "Scan device QR code" in the app. Use your device's camera to scan the QR code on the Ezviz camera once more.

Step 7: Click "Submit"

After successfully scanning the device QR code, tap on "Submit" to confirm your request to unbind the camera.

Step 8: Review Unbinding Statement and Confirm

Before completing the unbinding process, review the unbinding statement. Once you've read and understood it, click on "I confirmed" to proceed.

Step 9: Wait for Unbinding to Complete

Now, patiently wait for the app to process your request and unbind the device. This may take a moment, but once successful, you'll receive a confirmation message.

Step 10: Unbinding Successful

Congratulations! You have successfully unbound your Ezviz camera. It's now ready to be reconfigured, transferred to a new account, or used as needed.

Note: Regional Restrictions

Please keep in mind that this unbinding function in the Ezviz app is subject to regional restrictions and may not be available in all countries. Ensure you are in an authorized area to perform this function.


Unbinding your Ezviz camera is a straightforward process when using the Ezviz app. Whether you're reconfiguring your surveillance system or transferring the camera to a new account, following these steps will ensure a smooth unbinding process. If you found this guide helpful, don't forget to like and subscribe for more informative content. Thank you for watching, and we'll see you next time. Good luck!

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